CTM is serious about providing our customers with the finest quality software possible. We want your experience using PowerMail to be enjoyable. If you have trouble using PowerMail, first be absolutely certain that your account is set up correctly. Contact your network administrator or Internet Service Provider if you need help setting up your account. Also, please make sure that the Network pane of the System Preferences is correctly set for the type of connection you are using.
If you are unable to resolve the problem, you may be able to get additional help from the FAQ (Frequently Asked Questions) document on the CTM web site (http://faq.ctmdev.com) or by subscribing to the PowerMail user discussion list, a community service for our registered users which is closely followed by the developers. As a last resort, if you need to send a direct comment or feedback to the PowerMail development team, please choose "Send a message to PowerMail support" in the help menu (for registered users only).
PowerMail is developed by a dedicated team of Macintosh software professionals who take pride in their work and care about your opinion. We have made every effort to create a program that is at once powerful, rich in features, and easy to use -- and to offer it to our customers at the lowest possible cost. While we are proud of what we have achieved, we are also committed to continuing to enhance and develop our mail technology with the objective of offering our customers the best in ongoing service and support. We hope that you enjoy using PowerMail !